Shipping & Returns
Packages within the domestic USA ship FREE.
Vernell ships to to residential and business addresses within the domestic United States and U.S. territories. You will receive tracking via email once your order has sipped. We typically ship within 1-3 business days of your order confirmation. Allow an additional 2-5 business days for your order to arrive to your destination.
Additionally, we offer shipping to all residential and business addresses around the Globe via DHL with responsibility of our customers to pay all shipping, delivery, duties & tax costs associated with their orders.
We are closed on weekends and holidays. During special promotions and launches, we are thankful for your patience as our small team works to deliver the most extraordinary, uncompromising service to you.
RETURNS
At this time our products are final sale and not eligible for return.If you believe your product to be defective please contact us here. Please provide the order number, name associated with your order and what's happening. We will follow up by email with next steps.
QUESTIONS?
For additional questions email us at: care@vernell.co.